Most of what you want to know is here

Yes. Our daily Time Walk tours are completely free to join — they are tip-based, so you decide what the experience was worth at the end. Workshops, summer camps and some themed events are paid; their prices are shown clearly on the booking page.

Walking tours run about 2.5 to 3 hours depending on group size and how much you want to linger. Workshop and camp durations are listed on each event's page.

The meeting point differs by route. The old-town walking tour meets at the Visitor Center on the 2nd floor of Taichung Station, close to the ticket gates; the Feng Chia night market tour meets on the left side of the university's main gate (on your left as you face it); cycling and themed routes each have their own. Your confirmation email always includes a photo of the exact spot, a Google Maps link and your guide's contact — plus a short video showing how to find us on the old-town route.

Guided tours run in Mandarin and English — pick your language when you book. Japanese is available for private groups only, and there is no Korean-guided departure. If you would rather explore alone, the AI city treasure hunt is built in Mandarin, English, Japanese and Korean and starts whenever you like.

Families are welcome; kids aged 6+ tend to keep up with the 2.5-hour walking pace comfortably. For ages 9–15, consider our dedicated bilingual "Junior City Ambassadors" summer camp.

Light rain — yes, bring an umbrella and we walk on. For heavy rain or weather warnings, we email participants on the morning of the tour to reschedule or cancel; paid programmes are fully refunded if we cancel.

Use the link in your confirmation email to cancel or change date — please do so at least 12 hours before the tour so we can adjust guide assignments. Multi-day workshops and camps have their own refund policy listed on the booking page.

Yes — families, companies, schools and overseas travel agencies are welcome. Route, language, duration and stop content can all be tailored. Submit a request via the "Business Inquiry" entry on the activities page.

There is no fixed amount — you decide what the walk was worth. In practice international guests usually give around US$10 per person. Cash on the day is fine; some guides also accept mobile payment. Your guide emails you beforehand, so just ask if anything is unclear.

Not at all. The tour runs 90 to 120 minutes, but the straight-line distance from start to finish is only 400 metres — we move slowly inside one historic block rather than covering ground. It works fine for older visitors and children.

They are fixed: weekdays 19:00–21:00; weekends 10:00–12:00, 13:30–15:30 and 16:30–18:30. Guides work a daily roster, so please book at least 48 hours ahead. Groups of five or fewer who genuinely cannot make those slots can message us to check whether a guide is free at another time.

Not for the tip-based tour. Our guides come from all walks of life and work a daily roster, so who you get is part of the experience — it is also why no two tours are the same. For group or custom tours you can raise a preference when we discuss the booking.

Everything happens on foot or by bicycle — zero or near-zero emissions — and spending along the way goes to local businesses that back environmental sustainability. It maps to UN SDG 11 (sustainable cities), SDG 12 (responsible consumption) and SDG 13 (climate action), and puts far less load on the planet than a car-based itinerary.

Yes. We build corporate programmes around zero- and low-carbon movement on foot and by bicycle, mapped to SDG 11 (sustainable cities), SDG 12 (responsible consumption) and SDG 13 (climate action) — a workable way to run a sustainability activity inside a city. We can host up to 200 people, with the date and route to your specification.

Yes. We offer shorter student-length tours, an interactive treasure-hunt format where students explore the district themselves, and a junior-guide-for-a-day course. We have run graduation trips, fieldwork projects and club activities. Date and meeting point are up to you.

No. No language certificate is required — after you apply we arrange an online interview and place you on a track that suits your level. Over 300 people have completed the training so far, spanning more than 80 professions and ages 14 to 80, including guides who work in four languages and guides who work in sign language.